Introduction:
This Advanced Facilities Management training program is designed to provide delegates with a comprehensive overview of the key concepts and ideas regarding facilities management within the engineering, production, facilities, and/or maintenance sectors. In particular, successful delegates of this program will be able to:
- Develop an understanding of the role of the facilities manager
- Understand the requirements of facilities management within the organization
- Identify the skills and competencies required by a facilities manager
- Develop effective maintenance management systems
- Appreciate and apply risk management techniques
- Incorporate key statistical methodology within a maintenance planning
Course Objectives:
Upon the successful completion of the workshop, participants will be able to:-
- Know what facilities maintenance management is and be able to review the universal maintenance goals and objectives
- Understand the concept of the maintenance dimension including the demand for construction work, building maintenance in the construction industry, government policy, and maintenance cost trends
- Analyze the maintenance organizations which comprises of the context within which maintenance exists as well as its maintenance policy framework & other issues
- Determine the design/maintenance relationship considering their performance requirements, construction, life cycle costing, and maintenance feedback
- Describe the nature of maintenance work and identify its various types, classification, and applications
- Understand the principle of information management used in building & facilities and be able to introduce information systems
- Improve maintenance planning methodology by reviewing its principles, techniques, and programs
- Develop in-depth knowledge on maintenance contracts including the types of service contracts, contractor selection & documentation, and jobbing agreement
- Learn the techniques in cost estimating and budgeting and be able to recognize their importance in building & facilities maintenance management
- Become familiar with cost-based maintenance decisions such as the present value & uniform annual cost methods, labor-saving devices, and sensitivity analysis
- Know the process of identifying the maintenance workload including planned & unplanned maintenance work and the work identification process
- Understand the method of evaluating & executing maintenance work and recognize the importance of controlling the maintenance effort
- Learn the principles of computerized maintenance management including its system parts, program features, and hardware considerations
- Employ preventive maintenance on buildings & facilities and be able to identify preventive maintenance needs & order
Who Should Attend?
Engineers, supervisors, superintendents, managers, and scientists involved in the design, construction, assessment, repair, and maintenance of a wide range of public and industrial facilities. Personnel from authorities and major facilities operating companies will also benefit from attending this workshop.
Course Outlines:
ROLE OF THE FACILITIES MANAGEMENT TEAM WITHIN THE ORGANISATION
- Overview of FM
- Understanding the importance of FM
- Expectations of FM
- Facilities Need Assessment
- Defining Hard and Soft services
- Core Competencies of an FM professional
KEY ELEMENTS OF FACILITIES MANAGEMENT
- Understanding the organizational goals and objectives
- Understanding Support Services
- Managing People and Resources
- Managing Premises
- Managing Contractors on a daily basis
- Managing the Working Environment
MAINTENANCE AND REPAIRS
- Heating, Ventilation and Air Conditioning (HVAC) Maintenance
- Lifts and Escalators Maintenance
- Structural and Buildings Maintenance
- Fire systems maintenance including IT Infrastructure
- Environmental elements of Facilities Management
MANAGEMENT AND CONTROL
- Managing Internal Customer Service and Expectations
- Managing Risk
- Controlling Costs
- Service Level Agreements
- Contractors’ Performance
- Space Management
ROLE & CONTRIBUTION OF THE MAINTENANCE FUNCTION WITHIN THE ORGANISATION
- Overview of the maintenance function
- Key principles within maintenance management
- The impact of “uptime” on the organization
- The impacts of “downtime” on the organization
KEY MAINTENANCE STRATEGIES
- Developing a preventative maintenance strategy
- Developing corrective maintenance strategy
- Developing emergency maintenance strategy
- Monitoring & measuring the combined strategy effectiveness
HEALTH, SAFETY, ENVIRONMENTAL, AND WORKPLACE LEGISLATION
- Health and Safety at Work
- Handling workplace law
- Environmental efficiency
- External accreditation systems – safety, quality, and environmental
UTILISING KEY METHODOLOGIES WITHIN MAINTENANCE
- Calculating the mean time between failure
- The “Bathtub” failure model
- Probability analysis
- Risk management – The FMEA model
MANAGING MAINTENANCE SYSTEMS
- Managing the maintenance budget
- Variance analysis & corrective actions
- Engaging with stakeholders
- Measuring & reporting upon maintenance systems benefits – risk avoidance, service availability metrics & financial benefits