Course Overview
This 5-day course provides practical tools and techniques to build genuine, meaningful connections through effective communication. Participants will learn how to foster trust, empathy, and understanding by mastering verbal and non-verbal communication, active listening, emotional intelligence, and storytelling to strengthen relationships both professionally and personally.
Course Objectives
- Understand foundational principles of meaningful communication
- Develop active listening skills to deepen understanding
- Apply emotional intelligence to improve interpersonal interactions
- Use verbal and non-verbal cues effectively
- Build trust and authenticity in conversations
- Manage difficult conversations with empathy and confidence
- Employ storytelling to influence and inspire
- Create a personal plan for ongoing communication growth
Who Should Attend?
- Team leaders and managers
- Sales and client-facing professionals
- HR professionals, coaches, and mentors
- Anyone interested in enhancing interpersonal communication
- Leaders seeking to motivate and influence
- Individuals aiming to improve personal and professional relationships
Course Content
Foundations of Meaningful Communication
- Exploring the psychology and science behind connection
- Understanding trust, vulnerability, and authenticity
- Recognizing barriers to effective communication
- Cultivating a mindset focused on connection
Active Listening and Non-Verbal Communication
- Principles and techniques of active listening
- Enhancing listening skills for better rapport
- Reading and using body language effectively
- Importance of eye contact, facial expressions, tone, and pace
Emotional Intelligence in Communication
- Introduction to emotional intelligence (EI)
- Developing self-awareness and emotional self-regulation
- Practicing empathy and compassion in conversations
- Creating emotional safety and managing emotions
Building Trust and Handling Difficult Conversations
- Strategies to build and sustain trust
- Demonstrating authenticity and credibility
- Managing conflicts and difficult discussions constructively
- Giving and receiving feedback effectively
Persuasive Communication and Personal Development
- Using storytelling to connect and influence
- Techniques for persuasive communication
- Aligning messages with audience values and needs
- Developing a personal communication growth plan
- Course review and practical application exercises