Course Overview
This course develops leaders who can influence and lead effectively at all levels—upwards, downwards, and sideways—regardless of formal authority. It focuses on building the skills to lead peers, superiors, and teams with impact, creating alignment, fostering collaboration, and driving results in complex organizational environments. Participants will learn practical tools for communication, influence, emotional intelligence, and stakeholder management to become well-rounded, 360° leaders.
Course Objectives
By the end of this course, participants will be able to:
- Understand the concept and importance of 360° leadership.
- Influence and lead across all directions in an organization.
- Build credibility and trust with superiors, peers, and subordinates.
- Apply emotional intelligence to navigate complex relationships.
- Manage conflicts and foster collaboration effectively.
- Develop personal leadership strategies for continuous growth and impact.
Who Should Attend
- Leaders and managers at all levels looking to expand their leadership influence.
- Professionals seeking to improve relationships with peers, teams, and supervisors.
- Emerging leaders preparing to step into broader leadership roles.
- HR and leadership development professionals.
- Anyone aiming to enhance leadership effectiveness across organizational boundaries.
Course Outline
Understanding 360° Leadership
- The Role and Impact of a 360° Leader
- Leading Without Authority: Influence vs. Power
- Identifying Key Stakeholders and Relationships
Leading Upwards
- Building Trust and Credibility with Your Boss
- Communicating Effectively Upwards
- Managing Expectations and Providing Solutions
- Influencing Decisions Without Formal Authority
Leading Across Peers
- Developing Collaborative Relationships
- Navigating Office Politics with Integrity
- Managing Conflict and Negotiating Win-Win Outcomes
- Encouraging Teamwork and Shared Goals
Leading Downwards
- Motivating and Developing Your Team
- Providing Constructive Feedback and Coaching
- Delegation and Empowerment
- Building Accountability and Performance
Integrating 360° Leadership Skills
- Emotional Intelligence for Effective Leadership
- Balancing Priorities and Managing Stress
- Creating a Personal Leadership Development Plan
- Applying Skills Through Case Studies and Role Plays
- Action Planning and Next Steps for Leadership Growth