Course Overview
This course is designed to enhance the social intelligence of business leaders, enabling them to build stronger relationships, navigate complex social dynamics, and lead teams more effectively. Participants will explore the skills of empathy, social awareness, and interpersonal communication crucial for influencing and collaborating in today’s diverse business environment. The program provides practical tools to improve networking, conflict resolution, and leadership presence.
Course Objectives
By the end of this course, participants will be able to:
- Understand the concept and importance of social intelligence in leadership.
- Develop skills in empathy, active listening, and social awareness.
- Navigate and manage complex interpersonal and organizational dynamics.
- Apply effective communication techniques to build trust and influence.
- Resolve conflicts constructively and foster collaborative relationships.
- Enhance leadership presence through authentic and socially intelligent behaviors.
Who Should Attend
- Business leaders, managers, and supervisors seeking to improve interpersonal effectiveness.
- HR professionals and organizational development specialists.
- Team leaders and project managers responsible for cross-functional collaboration.
- Professionals aiming to enhance their influence and relationship-building skills.
- Anyone interested in developing social intelligence for personal and professional growth.
Course Outline
Foundations of Social Intelligence
- Defining Social Intelligence and Its Role in Leadership
- Emotional Intelligence vs. Social Intelligence
- Components of Social Intelligence: Empathy, Social Awareness, and Social Skills
Developing Empathy and Active Listening
- Understanding Different Perspectives
- Techniques for Active Listening and Presence
- Building Rapport and Trust
Navigating Social Dynamics and Organizational Culture
- Reading Nonverbal Cues and Social Signals
- Managing Social Complexity in Teams and Organizations
- Adapting Communication Styles for Diverse Audiences
Effective Communication and Influence
- Persuasive Communication Techniques
- Managing Difficult Conversations and Conflict Resolution
- Building Networks and Alliances
Enhancing Leadership Presence and Authenticity
- Developing Authentic Social Behaviors
- Using Social Intelligence to Inspire and Motivate
- Creating a Personal Development Plan for Social Intelligence
- Case Studies, Role Plays, and Practical Applications