Introduction:
Effective performance management is essential to businesses. Through both formal and informal processes, it helps them align their employees, resources, and systems to meet their strategic objectives. It works as a dashboard too, providing an early warning of potential problems and allowing managers to know when they must make adjustments to keep a business on track.
Performance measurement is a way of tracking what goes on in your business. It’s vital to improving the weak points without undermining your business’s strong points. Choose the right metrics, and you’ll be well on your way to success.
Performance Measurements, Continuous Improvement and Benchmarking training course, provides the methods, tools and techniques required to improve performance and productivity by integrating strategy, operations and projects with a performance measurement, framework that will work in traditional environments and enhance Lean and Agile methods when they are used.
Course Objectives:
By the end of this Performance Measurements, Continuous Improvement and Benchmarking Course , participants will be able to:
Explain the benefits of Performance Measurement, Continuous Improvement and Benchmarking
Show how these activities play a part in helping their organization perform at a higher level
Determine methods for generating and implementing effective performance measures
Use a process improvement and benchmarking methods
Integrate performance measures with relevant Lean and Agile tools to increase productivity
Who Should Attend?
Performance Measurements, Continuous Improvement and Benchmarking training course, is ideal for:
General Managers
Operational Managers
Maintenance Managers
Maintenance & Reliability Engineers
Technical managers & supervisors
Quality Managers
Course Outlines:
Performance Measurement: The Starting Point for Improvement
The Need for Performance Measurement
The impact of Lean and Agile methods
Data Use and Abuse: How to use Data Constructively
Selecting the ‘vital few’ Performance Measures
Performance measures in Operations and Projects
Current good practice in Performance Measurement
Using Measurements for Continuous Improvement
Understanding Variation: The key to understanding performance
What histograms, run charts and control charts tell us about performance
The Range and Standard Deviation
Introduction to Control Charts
How to Improve a Process
Problem and Mission Statements
An Overview of Lean and Agile Tools and Techniques
What are Lean and Agile?
The key principles of Lean management
Project failures and the origins of Agile
The fusion of Lean and Agile approaches – the current state of the art
Analyzing a Lean and Agile process or project
Applying the tools and techniques in practice
Benchmarking, Measurement and Improvement
Benchmarking process and project performance
Identifying causes of problems, and potential solutions through benchmarking
Demonstrating the link between a cause and its effect
Investigating Relationships between Variables
The role of Knowledge Management
How the tools integrate with Lean and Agile methods
Running a Successful Benchmarking Project
Scoping and planning benchmarking study
Identifying and selecting benchmarking Metrics & Partners
Running effective Lean and Agile projects and processes
Integrating performance management with Lean and Agile
The role of benchmarking in change management