Course Overview
An effective supervisors and team leaders coordinate the administrative activities of functions in oil sector, this program is designed to ensure that delegates are equipped with the skills to confidently develop their competencies and support the competencies advancement of other team members. Top HR professionals & managers are under continuous pressure to offer exceptional competency development skills. The demands of their job can only be fulfilled through an extensive knowledge of the main topics related to competency development. This course will equip participants with practical knowledge.
Course Aims & Objectives:
Upon completion of the course, participants will be able to:
- Describe the strategic significance of competency development on performance of managers & supervisors
- List foundational competencies for HR professionals and team leaders along with key actions and behaviors in oil & gas sector
- Best management practice and how to apply these principles in oil industry
- What team leadership is and the developmental stages of highly effective teams
- The role different personality types play in how a team functions
- How proper communication enhances teamwork & How shared problem solving works
- How to give proper feedback to team members as strategic leader for competency development
Training Methodology
There are detailed presentations from a role model expert trainer supporting each of the topics together with interactive sessions of discussion. There will also be many practical sessions where delegates have the opportunity to practice and learn by experience. Small group work, exercises and feedback will all be used to facilitate learning and develop skills, enhancing confidence at the same time.
Who will Attend?
This course is highly recommended virtually to anyone who works middle and senior management departments. Also, it is designed for all team leaders and their assistants members who want to benefit their organizations including: Administrators, senior engineers, officers, team leaders, managers, business partners. Also, the course will benefits HR, training & development professionals who are involved with measuring the impact of competency and supervisory development within an oil & gas organization.
Course Contents
Understanding the Supervisory Role as a Key Member of the Oil & Gas Organization
Key behaviors:
- Organizational development
- Key leading and management principles
- Creating vision and initiatives
- Managing change
Topics to be covered:
- Supervisors as a master key for organizational success and development
- Managing or Leading?
- Creating vision and initiatives
- Inspiring change and innovations leading to continuous improvement
- Personal Accountability, Reliability, Integrity and Honesty
Problem Solving, Decision Making and Delegation
Key behaviors:
- Analyzing situations and data
- Lateral and Vertical problem solving
- Decision making process
- Delegation skills
Topics to be covered:
- Assessing risks and analyzing problems
- Problem solving and decision making process
- Job enrichment and motivation
- Mastering the art of delegation
- Dealing with diverse workforce and contractors
Mastering Communication and Interpersonal skills
Key behaviors:
- Uses a variety of questioning techniques to clarify
- Uses listening skills effectively
- Able to influence and persuade through effective communication
- Uses communication to control and be assertive as needed
- Able to use various sources of communication methods, including meetings
Topics to be covered:
- Overcoming communication barriers
- The power of questions
- Active listening skills
- Developing your observation skills to influence the outcome/effects of others
- Persuasion and negotiation: keys to personal influence
- Conflict management: managing conflict assertively
- Effective meeting skills
Achieving HSE Excellence
Key behaviors:
- Understand the importance of H&S
- Be aware of their impact on the H&S culture
- Create a climate of pro-active H&S
- Lead by example with H&S
- Understand the legal implications of H&S in their environment
Topics to be covered:
- HSE culture and defining actions required to improve
- Dealing with Stress (shutdown, failures, emergencies, incidents, disputes with others)
- Behavioral skills in achieving Safety Excellence and target zero
- Commitment and compliance towards HSE documents and standards
Developing your Team and Others
Key behaviors
- Developing others
- Team dynamics
- Learning strategies
- Gain feedback skills and techniques
Topics to be covered:
- How people learn
- Team development
- Positive development: training and development planning
- Coaching and mentoring for personal and team growth
- Giving powerful feedback to increase optimum performance
- Next steps
Belbin Test
Belbin test identifies people’s behavioral strengths and weaknesses in workplace and helps:
- Individuals establish productive working relationships
- Select and develop high-performing teams from leadership point of view
- Raise self-awareness and increase personal effectiveness
- Identify talent in the workplace and share problem solving works
- understand different role personality types play in how a team functions
- Increase proper communication to enhance teamwork