Course Overview:
This course is designed to equip professionals with the skills and knowledge to manage security-related crises and coordinate effective emergency response actions. It focuses on identifying threats, managing incidents involving security breaches or hostile actions, and ensuring organizational resilience through structured response strategies and planning.
Course Objectives:
By the end of this course, participants will be able to:
- Understand the nature and scope of security crises in industrial and corporate settings
- Develop and implement effective crisis management frameworks
- Coordinate emergency response operations during security incidents
- Communicate effectively under high-stress crisis conditions
- Plan for business continuity and post-crisis recovery
Who Should Attend:
- Security and crisis management professionals
- Emergency response and HSE teams
- Facility and operations managers
- Corporate risk and business continuity planners
- Supervisors and team leaders in high-risk environments
Course Outline:
Introduction to Security Crisis Management
- Understanding crises: definitions and types
- Distinction between emergencies and crises
- Key principles of crisis management
Threat Identification and Risk Assessment
- Identifying internal and external security threats
- Risk assessment methodologies
- Scenario planning and impact analysis
Crisis Management Planning
- Developing a crisis management plan
- Crisis management teams: roles and responsibilities
- Command and control structures
Emergency Response Procedures for Security Events
- Immediate response actions: lockdowns, evacuations, containment
- Coordination with law enforcement and security forces
- Handling intrusions, threats, sabotage, and terrorism
Communication in a Crisis
- Crisis communication strategies
- Media handling and public statements
- Internal communication under pressure
Incident Command and Coordination
- ICS (Incident Command System) structure
- Multi-agency response coordination
- Decision-making under pressure
Business Continuity and Post-Crisis Recovery
- Damage control and business continuity plans
- Recovery procedures and return-to-operation strategies
- Lessons learned and improvement actions