Introduction:
With new emerging and upcoming academic trends, it has been observed that in the past few years, management courses have gained tremendous popularity among modern career aspirants and professionals.
Many people are showing a great interest in taking the Office Management and Administration course as this course not only benefits academically but professionally as well.
This course allows participants to see how offices can be run efficiently and effectively. Many things go through our minds whenever we think of making or shifting a career. There are various career options, and we often wonder which can give us a platform to outshine.
Course Objectives:
By the end of the Future Executive Office Manager training course, participants will be able to:
- Have a clear understanding of the key transferable skills of an EA, PA or Office Manager.
- Obtain an overview of the Key Skills (Technical and Soft Skills) needed to move into Projects.
- Learn the Project Terminologies.
- Understand the methods of Planning.
- Obtain an overview of key Project Management Models (including the Project Lifecycle, PRINCE 2, 7S Model, 6C Model and more).
- Understand the pressures and constraints that impact Project Management and how to cope with these aspects of the industry.
- Perform practical exercises on planning and feasibility analyses.
- Understanding the importance of Planning Control and the use of appropriate Soft Skills will be demonstrated throughout the course.
- Understand the mix of Technical Skills, Project Specific knowledge and People Skills.
Who Should Attend?
- Future Executive Office Manager Course, is ideal for:
- Office Manager
- Line manager
- Administrative Assistant
- Personal Assistant
Course Outlines:
Governance for office managers
- Definition of corporate governance
- The scope of corporate governance
- Essential corporate governance principles
Code of conduct
- The board of directors
- The audit committee
- Other committees
Budgeting and Reporting
- Introduction
- Assess the organization’s existing spending budget, manager‘s funds, spending budget forms, and pre-budgeting activity
- Recognize natural issues in the process of budgeting
Project Management and the Big Picture
- Defining what a project is – and is not
- Understanding Projects, Programs, Portfolios, and how they relate to Organizational Strategy
Defining Project Management and the Project Lifecycle
- Types of organizational structures – Functional, Projectized, Weak, Balanced & Strong matrix
- Identifying, analyzing, and engaging the project stakeholders
Time and Task Management
- Excellent office management – what does it look, sound and feel like?
- The Reality Model – how to get the results you want
10 timeless principles of successful time and life management
- Working smarter not harder with high-leverage activities
- Using technology to manage your time and tasks effectively
communication Skills
- Identity different styles of communication in yourself and others
- Policy and procedures
- Project report
- Committee management
- Study case
Overcoming fear and becoming a clear and direct communicator
- Managing conflicts through a win-win approach
Listening skills
- seeking to understand before being understood