Introduction
Establishing projects to deliver business needs is a valuable and widely accepted mechanism in today’s business environment. Typical business needs include continuous improvement initiatives, new product development, meeting customer requests etc. Turning these needs into distinct measurable and controllable project requirements enables the business to successfully deliver each project requirement and ultimately achieve the business need or requirement.
This course uses world-wide standard project management processes to establish requirements clearly and then shows delegates how to plan and control each requirement delivery. Finally, verification that the full business requirement has been met is explained using tools such as the requirements traceability matrix.
Course Objectives
By attending this course, you should learn how to:
- Understand the foundational context of requirements in strategic leadership
- Discover how to properly initiate a project to establish the requirements process
- Communicate effectively to elicit and document stakeholder requirements
- Analyze, verify and validate project requirements
- Refine, manage and control changes to requirements
Who Should Attend?
This course is designed for anyone who is an acting or aspiring project professional in any sector of industry and/or business, including the service industry. The course is appropriate for those who have some project work experience or those who desire to learn project skills to be able to better manage their work of requirements. It would be very valuable to:
- Current Project Team Members
- Business Planners
- Technical Professionals and Engineers moving into Project Leadership
- Project managers
- IT Project managers
- Project Planners
- Project Coordinators
- Customer Relationship Managers whose outsourced work is managed by supplier projects
Course Outline
The training course aims to provide delegates with an understanding of how and why requirements management is fundamental to effective planning, control and ultimately project success. To achieve this goal, the high-level course structure includes the following topics
Project Skills for a Requirements World
- Identification of Project Leadership Skills
- Challenges Project Managers Face in Changing Organizations
- Conditions in Dealing with Requirements that Require Leadership
- The Role of Project Team Leadership in Dynamic Organizations
- Understanding the Role of Strategic Management in Defining Requirements
Project Leadership in Defining and Managing Requirements
- The Role that Organization Type Plays in Dealing with Requirements
- Developing a Culture of Organizational Excellence
- Learning Skills and Techniques of Managing Project Stakeholders
- Developing a Matrix to Manage Stakeholder Requirements
- Understanding the Importance of a Focus on Stakeholders
- Initiating a Project Using Requirements as a Focus for Stakeholders
Collecting Project Requirements
- The Role of Scope in Defining and Managing Requirements
- Using the Stakeholder Register to Manage Requirements
- Project Tools for Collecting Requirements
- Using Various Requirements Discovery Techniques and Tools
- Making Decisions on What Requirements to Include in the Scope
- Documenting Project Requirements so All Stakeholders have a “Buy-in”
- Creating a Project Scope Statement
Managing Project Requirements
- Defining Project and Business Requirements using a WBS
- Implementing a Requirement Change Management Process that Manages Stakeholders
- Managing Changes in the Refining Requirements Phase
- Learning How to Visualize a WBS so Stakeholders Accept Requirements
- Communicating the Requirements to Stakeholders via WBS
- Formalizing the Scope Statement and Scope Change Document
- Identifying and Assessing Risks for Requirements
Stakeholder Communication and Verification of Requirements Delivery and Acceptance
- Importance of Project Leadership in Communication
- Interpersonal Communication is between People
- Understanding of How Interpersonal Communication Preferences Differ
- Developing an Active Listening Communication Style
- Communication Information Distribution and Presentation in Project Teams