Introduction:
In an HR role, you are likely to encounter some challenging situations, and it will often be your job to guide employees through them. So, you’ll need solid interpersonal skills as well as the ability to deal with people – and personal issues – in a sensitive way. But there’s a lot more to an HR skill-set than that.
In most cases, practitioners rely heavily on past experiences to carry out their daily responsibilities. But as the world continues to change and the HR space takes on an entirely different feel than it once had, professionals are constantly looking for the best skills to list on their resumes. Honing those abilities is important to both their future and the future of the organization.
Course Objectives:
By the end of this Essential Skills for the Modern HR Practitioner training course, participants will be able to:
- Demonstrate & understand the key activities of HR to support the achievement of the organization’s objectives
- Recognize that managing people is a shared activity with Line Managers and HR
- Identify and develop critical skills in crucial areas to ensure the right people in the right place at the right time
- Gain a better understanding of People and HR issues facing organizations today
- Illustrate & deal constructively with any performance/behavioral issues at an early stage and ensure maximum contribution from all employees
Who Should Attend?
Essential Skills for the Modern HR Practitioner training course, is ideal for:
- Human Resource Professionals as team leader, supervisory and middle management level wishing to advance their career
- Managers at all levels who wish to consolidate, refresh and reinforce their knowledge and skills
- Ideal for delegates who are intending to move into Human Resource management after a period of experience in line management
- Line Managers wishing to develop a more thorough understanding of the key Human Resource practices so that they can manage their team more effectively
Course Outlines:
Building an Effective Foundation
- The case for Effective People Management
- The role of effective Talent Identification and Selection in helping the business achieve its corporate goals
- Creating effective job descriptions, key selection criteria and competencies required to prepare for the process
- Assessment centers and selection techniques to achieve better predictive accuracy
- Evidence based Behavioral Based Interviews and other assessments
- Effective selection and screening methods
Talent Management
- Talent Management and productivity goals
- Recruiting & Selecting Exceptional Internal and External Talent
- Ensuring effective Orientation and Retention of Talent
- Role of Employee Engagement and Motivation
- Effective Development of Talent
- Succession Planning for sustainability and business continuity
Key role of Learning and Development to the success of the organization
- Effective Training and Development Solutions
- Alignment of Learning and Development with Career Management
- Building effective Business Curriculums
- Coaching and Mentoring for Managers
- Leadership Development for Sustained success
Performance Management
- The Performance Management Cycle
- Setting Objectives, KPIs and Performance Standards
- Holding Effective Review Conversations
- Giving and Receiving effective Feedback
- Causes of Poor Performance & Dealing with Poor Performance
- Performance Management and the Disciplinary Process
Motivation and Recognition
- Understanding Motivation in the organizational context
- Meaningful objectives and alignment to work
- Effective Recognition techniques
- Effective Employee Engagement
- Workshop Learning reviews
- Action planning for Sustainability